Answered By: Amanda Woods
Last Updated: Apr 11, 2016     Views: 136

Setting up an Interlibrary Loan account and requesting items:

1. Navigate to the Interlibrary Loan/Document Delivery Service Library webpage.

2. Select your affiliation with OHSU and click Sign In.

3. Read through the copyright compliance information and if you agree, click I accept.

4. Fill out the new user registration information with your current contact information.

5. Choose a billing option:

  • OHSU faculty, staff, and students receive 10 free ILL requests (students receive 10 free per quarter and faculty/staff receive 10 free per year). Before the cap of 10 is reached, users are not billed unless they select rush service for a requested item. However, when signing up, you are required to select a billing option.
  • Faculty and staff can select to either pay with a Departmental Account (your departmental admin should have this information if you don't  know your alias and FAID) or receive a Monthly Bill invoiced to their email address.
  • Any fees accrued by students will have their OHSU student account automatically charged.

6. Once your account is set up, you can then place requests by clicking either of the two request options under New Requests on the left side of your screen. From here, you will be asked to provide citation information. The more accurate and complete, the faster your request can be filled!

7. It can take up to 1 week to receive an article and 3 weeks to receive a physical loan. However, the wait time is often much shorter; articles are often received within 1 or 2 business days and physical items, depending on the shipping speed selected by the lending library, can often arrive earlier than 3 weeks.

8. You will receive an email notification letting you know when your requested item is available. If you requested an article, you will need to sign in to your ILL/Document Delivery account and from there, simply click on View fulfilled PDFs located on the left of your screen.  If you requested a physical item, you can pick it up at the library location that you had it sent to.